Why MOTECAS, you ask?
Why MOTECAS, you ask?
Because its full name is - [Mo]bile [Tec]hnician [As]sistant
What MOTECAS can do for you?
Streamline Work request distribution to field technicians by priority, type and client. Assignments can be handled automatically or manually.
Work request states are transitioned automatically which minimizes manual work and contributes to greater accuracy.
Complete Work request process - from receiving, location of intervention, state of the equipment upon arrival, ability to enter all services provided, material used and travel details. In the end, ability to capture photos of completed work and attach to work request.
Stock status - technicians have ability to check stocks, do inventory check and correction.
Offline mode - app records all actions and allows technicians to work on various request without active internet connection. Once reconnected, all pending data is sent to the back office.
Why is Offline mode so important for my business?
App records all actions and allows technicians to work on various request without active internet connection. Once reconnected, all pending data is sent to the back office.
This way we achieve working conditions at all times plus the data sending can be done once technician has broadband access, saving money on mobile data.
Other MOTECAS features as Field Service management app
Offline and online work mode
Notifications about new work requests
Reliefs technician of request status transitioning, states follow actions performed on the request it self
Specially crafted for